Coleman Worldwide Moving
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The Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling.
Essential Functions and Duties:
Separate and process all incoming mail, faxes and emails addressed to location
Process requests for information from corporate office, prepare quote packages for COD and corporate customers
Retrieve claims and documents received in the mail from customers and disperse them as needed
Print and put in order all documents retrieved out of email
Check mail and disperse as needed
Perform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc.
Assist with collecting timecard information and working with other office staff to resolve pay issues
Answer all incoming calls and direct to respective parties
Greet all visitors who come into front office
Knowledge, Skills and Abilities:
Knowledge of company software
Ability to multitask
Sitting for long periods of time
Frequent use of telephone
Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!
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