Customer Service Representative
( Learn More )
At least 1 year(s)
Apex Systems is hiring for local candidates in the Centennial, CO area with call center expereince. If interested, please apply with an updated resume to [Click Here to Email Your Resumé]
Description: Reps will be making outbound phone calls to doctor's offices, insurance companies and patient's to obtain needed billing documentation. Duties: Knowledge of Commercial insurance, Medicare, Medicaid, and 3rd party vendors is a plus. Medical terminology a plus. Excellent customer services to patients, healthcare professionals, and insurance carriers. Strong attention to detail.
Experience: * Minimum of 1 year in a customer service or call center environment (call center type environments preferred. * Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. * Computer experience is required with proficiency in Microsoft Outlook, Word and Excel. * Basic alpha number data entry skills with attention to accuracy and quality is essential. Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology. * Ability to work with people in a team environment while meeting individual performance goals. * Must be able to read and interpret policies, procedures and instructions. * Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.
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