Customer Service Representative

Company: Apex Systems ( Learn More )

General Information
US-CO-Centennial
N/A
Not Specified
Full-Time
At least 1 year(s)
Not Specified
False
False
Job Description

Apex Systems is hiring for local candidates in the Centennial, CO area with call center expereince. If interested, please apply with an updated resume to [Click Here to Email Your Resumé]

Description: Reps will be making outbound phone calls to doctor's offices, insurance companies and patient's to obtain needed billing documentation.   Duties: Knowledge of Commercial insurance, Medicare, Medicaid, and 3rd party vendors is a plus. Medical terminology a plus. Excellent customer services to patients, healthcare professionals, and insurance carriers. Strong attention to detail.

Experience: * Minimum of 1 year in a customer service or call center environment (call center type environments preferred. * Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. * Computer experience is required with proficiency in Microsoft Outlook, Word and Excel. * Basic alpha number data entry skills with attention to accuracy and quality is essential. Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology. * Ability to work with people in a team environment while meeting individual performance goals. * Must be able to read and interpret policies, procedures and instructions. * Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.

Mon-Fri 8:30-5




Job Requirements