Currently seeking a Customer Service Representative / operator in WA Immediately!!
The operator services representative or operator responds to requests for Client information and directory assistance for employees; is trained to apply the appropriate protocol, discretion, and company procedures when interacting with and providing assistance to government officials, Client customers and the media. The customer service representative / operator provides after hours coordination for emergency crews, executives, and management personnel; Operator services is emergency and priority support to overseas and remote site personnel. They also facilitate access to Language Line services and provide paging and escalation services as needed. The ideal person will have a great attitude and is reliable and can process a high volume of calls with accuracy and of the highest quality.
Should be willing to work one weekend day as they will either be put on Sunday - Thursday or Tuesday - Saturday then the hours will be one of the following