The following Career Opportunity is currently available within Chesapeake Utilities Corporation.
Position: Director, Operations
Location: Georgetown or Dover, DE
Responsible for exhibiting Chesapeake Utilities Corporation’s Mission, Vision and Values, regarding external customers, agencies, vendors, internal departments and co-workers.
The Director of Operations is responsible for overseeing all operating aspects of all of the retail propane district operations in Sharp. This includes, among other duties, operating personnel recruiting, staffing, customer service and satisfaction, delivery, service, and office personnel management, service department profitability, and overall expense control. Additionally the Director is responsible for all asset management including asset acquisitions, sales, and construction as well as Route management and safety issues in the districts. The primary responsibility of the Director is to develop, scale, and implement best practices as they pertain to retail operations across the company. This job contributes to Sharp Energy’s success by leading district operations across the company to create and maintain the Sharp Energy experience for our customers and partners while maximizing operating efficiencies. Additionally it is the Directors charge to implement safety policies and procedures across the retail operations to minimize liability exposure as well as promote the safe handling of propane among our employees and customers. Specific responsibilities include, but are not limited to, Staffing personnel and employee competence, Managing the efficient use of outside contractors, managing service billing standards across the company, all customer satisfaction issues, controlling expenses, employee compensation and payroll budgets, handling personnel issues, accounting, customer accounting and fuel inventory.
The Director of Operations is a role model and leader and must solve problems, make informed decisions and manage the workforce and time wisely in order to achieve maximum results.
Primary duties and responsibilities include:
Requires……a total commitment to Chesapeake Utilities Corporation’s Mission, Vision and Values and:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.