Sr. / Compliance Analyst

Company: Voya Financial ( Learn More )

General Information
US-ND-Minot
N/A
Not Specified
Full-Time
Not Specified
Not Specified
False
False
Job Description

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Position Summary:

This position will work in the area of life insurance and annuity, and will have a concentrated focus on matters involving foreign national and multi-cultural sales and compliance as well as focus on anti-money laundering monitoring and review of transactions.  The position is available as a work-from-home option as well as at one of our corporate office locations.

Position Description:

  • Support Compliance initiatives regarding the high net worth foreign national and multi-cultural business for life insurance and annuity. 
  • Correspond and collaborate with internal and external Sales partners to monitor compliance with company guidelines in the foreign national and multi-cultural business.
  • Build relationships with external sales agents and agencies.
  • Assist with investigations into agent and/or agency practices involving foreign national and multi-cultural matters, which will include assistance in the translation of documentation and conversations between sales agents, end customers, and the company.
  • Monitor and review business transactions for suspicious activity related to money laundering, red flags, fraud, and/or other questionable behavior.
  • Effectively communicate regulatory and procedural changes and/or important issues to affected business unit(s), field, and customers, and build strong relationships with business partners.  
  • Recommend new policies and procedures.
  • Provide direction and support to business partners on compliance policies and procedures.
  • Perform audits and risk assessments, with directional assistance from manager or supervisor assistance, of products, procedures and services to meet internal company standards and ensure compliance in all areas, as assigned.
  • Correspond with customers and appropriate government agencies. This may include state insurance departments, the SEC, or FINRA.
  • Provide regular management reports and periodic updates on issues and project status.
  • Other duties and projects as assigned.

    Knowledge & Experience:

  • Three years relevant experience in compliance or related/relevant industry experience.  Experience in Sales or agency back office is a plus.
  • Ability to speak more than one language in addition to English, with a preference for Mandarin.
  • Excellent verbal and written communication skills.
  • Proven ability to manage high volumes under tight deadlines while maintaining accuracy and minimizing risk to the company. 
  • Proven ability to prioritize assignments and maintain and/or exceed established processing timeframes.
  • Consistently works with business leaders and compliance team with reliable results under minimal supervision.
  • Consistently demonstrates an ability to work across other lines of business and/or departments for Continuous Improvement opportunities.
  • Takes responsibility for errors and applies new knowledge to next situation.
  • Critical Skills
    At Voya, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
  • Learn more about Critical Skills.

    Job Requirements