TODAY'S TALENT, TOMORROW'S SUCCESS Malarkey takes pride in selecting our most important asset - our employees. Become a part of our mission to manufacture and deliver innovative, performance driven building products with service and integrity that is unparalleled. When you join the Malarkey family, you have access to enhanced health care designed to keep you and your family healthy for today and for the future. Malarkey also offers financial wellness planning and contributions to your retirement plant. Our program allows our employees to thrive and achieve success both at work and in their personal lives. POSITION SUMMARY The Technical Services Representative position will handle incoming calls from various sources regarding systems Malarkey sells. Must have to work with inspectors on issues on projects from start to finish. Must have knowledge of systems are acceptable for warrantying and warranty lengths and what details are acceptable. Must be able to recognize what situations need to be brought to Director. Must be able to work independently without much supervision. Communicates frequently with contractors, customers, architects and inspectors in a professional manner by performing the following responsibilities: ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
NON-ESSENTIAL FUNCTIONS All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described. SUPERVISOR RESPONSIBILITY This position will supervise the inspectors and be responsible for seeing the warranty applications are processed through completion and issuance of the warranty. COMPETENCIES Malarkey Roofing Products has identified a set of core competencies that are common across the company. Employees are expected to demonstrate proficiencies in the following.
EDUCATION AND EXPERIENCE High School Diploma or GED required, College degree or an associate's degree would be a plus. Qualified persons with previous industry-related work experience and licensure or certification will be considered. Apply for RRO if not already accredited (at Malarkey's expense). Prefer a minimum of five years roofing or similar industry experience. Will train the right candidate. Proficient in Excel, Outlook and MS Word is necessary. Experience working with a variety of commercial and residential roofing systems and installation methods is essential. Looking for someone with excellent office skills and be able to handle multiple projects. PHYSICAL REQUIREMENTS This position requires a moderate degree of physical labor, including ability to climb ladders, walk on sloped surfaces. It is subject to hot and cold temperatures found on jobsites in various weather conditions. This position may require working outside of normal business hours. Ability to lift up to 50 pounds, meet deadlines and work well under high pressure situations. Must be able to differentiate colors and shades of colors.