Account Relationship Manager-Enterprise Healthcare Software Sales-Post-Acute
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4 Year Degree
Netsmart is healthcare’s largest human services and integrated care technology provider. We provide innovative healthcare technology, including electronic health records (EHRs), health information exchange, data analytics, and mobile clinical and consumer engagement solutions, for the behavioral health, social services and post-acute communities. We serve more than 560,000 users in more than 25,000 organizations across all 50 states.
At Netsmart, our goal is to change the face of healthcare today by making whole-person care a reality through technology, services and advocacy. This is only made possible by assembling a team of the brightest talent in the industry. Our team profile is built around professionals with a drive to succeed, a creative energy to drive change, and a passion to provide the best possible products and services to our clients and the communities they serve. Our Mantra says it all...Vision Driven, Cause Connected, and Passionate about our Opportunity and Obligation.
Our commitment to innovation and serving our growing client base is driving the fast paced growth of our company. We have tripled in size over the last 5 years through organic growth and multiple acquisitions. With focus on continuing this aggressive growth, we are looking for a Client Alignment Executive (CAE) to enhance our sales organization.
The Client Alignment Executive (CAE), Public Sector:
At Netsmart, the CAE, Public Sector is responsible for the growth, development and management of Netsmart’s existing Public Sector clients. A critical success factor will be to manage a client’s overall health and satisfaction with Netsmart solutions and services. The ability to connect with the client, identify their business needs, and strategically align those needs with Netsmart solutions by creating a multi-year collaborative roadmap, is the model for success in this role.
Other Key Areas of Focus:
Achieving performance targets established for the territory, including closing deals/opportunities by leveraging your extensive process knowledge and industry software product expertise
Proactively managing the health of our client relationships and cultivating new relationships that include senior leaders and their business counterparts throughout public and state health and human service agencies and departments
Working with assigned clients to define goals for the partnership and develop a shared roadmap
Effectively partner across the Netsmart organizational matrix to engage the appropriate resources to address our clients’ needs. This can include partnering with Consulting, Support, Engineering, Training, Marketing, Executive Leadership, etc.
Requirements for Success:
Here are some additional requirements for the role:
Minimum of a 4 year college degree or equivalent work experience
A minimum of 5 years software sales and/or account management experience, with enterprise software applications sales preferred
Minimum of 2 years’ experience working with Public Sector organizations at the state and/or large county levels
Strong track record of successfully navigating the Government procurement process
Ability to find leads, develop proposals, deliver presentations, and negotiate contracts
Demonstrable success in driving significant account growth for multiple clients including deals over $1m
Preferred experience monitoring and providing guidance in enterprise software deployments
Preferred knowledge of behavioral health, healthcare, long-term care as delivered by public sector organizations
Knowledge in work with CRM systems
Must be a self-starter and eager to learn, including ongoing acquisition of industry knowledge is expected
Up to 50% travel required
We are proud to offer an excellent compensation package that includes an aggressive base salary and commission plan, and a complete suite of benefits for full-time associates.
Our benefits include:
Medical, Dental and Vision Insurance available Day 1
Short/Long Term Disability
To learn about our culture, industry and job opportunities visit our Careers site, Facebook or Twitter account.
Netsmart’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
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