Retail Sales Associate (Guest Service Associate)

Company: DXL Group ( Learn More )

General Information
US-RI-Warwick
N/A
Not Specified
Part-Time
Not Specified
Not Specified
False
False
Job Description DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Sales Associate (Guest Service Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store.What makes us different from other retailers?

  • We are located in free-standing stores, not in malls
  • ENTIRE team is eligible for quarterly bonuses
  • We are committed to developing our people in order to promote from within
  • Merchandise discounts and referral bonus
  • Our full-time associates enjoy a comprehensive benefits program including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Life insurance and disability plans
  • Paid holidays, sick/personal days, and vacation time
  • Retail Sales Associate - Guest Service Associate(Sales / Customer Service / Sales Representative/ Retail) JOB DESCRIPTIONWe are looking for a Retail Sales Associate (Guest Service Associate) to be a customer service and product knowledge expert who is committed to building and sustaining a long term relationship with our customers by providing an environment that enhances the buying experience.ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Ensure each customer is welcomed into the store in a warm and genuinely sincere manner.
  • Help create and maintain a store culture focused on the customer and enhance the buying experience by welcoming customers into the store to ensure an exemplary guest experience.
  • Positively affect profitability in the areas of customer service, sales, inventory/ expense control and risk management.
  • Ring sales on registers and maintain an awareness of all promotions and advertisements.
  • Responsible for effective implementation of all visual merchandising standards and operational direction.
  • Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits.
  • Retail Sales Associate - Guest Service Associate(Sales / Customer Service / Sales Representative/ Retail) JOB REQUIREMENTS:
  • High school diploma or equivalent required; college or university degree helpful, but not required
  • Minimum of 1 year of retail experience
  • Demonstrates superior customer service techniques and experience with problem/ complaint resolution
  • Ability to lift up to 10 lbs. and move up to 50 lbs.
  • Retail Sales Associate - Guest Service Associate(Sales / Customer Service / Sales Representative/ Retail) Join DXL Group and be part of the winning team!Apply now: www.destinationxl.com/careers
    Job Requirements