Retail Sales Associate (Guest Service Associate)
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DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Sales Associate (Guest Service Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store.What makes us different from other retailers?
We are located in free-standing stores, not in malls
ENTIRE team is eligible for quarterly bonuses
We are committed to developing our people in order to promote from within
Merchandise discounts and referral bonus
Our full-time associates enjoy a comprehensive benefits program including:
Medical, dental, and vision insurance
401(k) retirement plan with company match
Life insurance and disability plans
Paid holidays, sick/personal days, and vacation time
Retail Sales Associate - Guest Service Associate(Sales / Customer Service / Sales Representative/ Retail) JOB DESCRIPTIONWe are looking for a Retail Sales Associate (Guest Service Associate) to be a customer service and product knowledge expert who is committed to building and sustaining a long term relationship with our customers by providing an environment that enhances the buying experience.ESSENTIAL DUTIES & RESPONSIBILITIES:
Ensure each customer is welcomed into the store in a warm and genuinely sincere manner.
Help create and maintain a store culture focused on the customer and enhance the buying experience by welcoming customers into the store to ensure an exemplary guest experience.
Positively affect profitability in the areas of customer service, sales, inventory/ expense control and risk management.
Ring sales on registers and maintain an awareness of all promotions and advertisements.
Responsible for effective implementation of all visual merchandising standards and operational direction.
Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits.
Retail Sales Associate - Guest Service Associate(Sales / Customer Service / Sales Representative/ Retail) JOB REQUIREMENTS:
High school diploma or equivalent required; college or university degree helpful, but not required
Minimum of 1 year of retail experience
Demonstrates superior customer service techniques and experience with problem/ complaint resolution
Ability to lift up to 10 lbs. and move up to 50 lbs.
Retail Sales Associate - Guest Service Associate(Sales / Customer Service / Sales Representative/ Retail) Join DXL Group and be part of the winning team!Apply now: www.destinationxl.com/careers
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