Field Technician

Company: Robert Half Technology ( Learn More )

General Information
US-GA-Alpharetta
$14.00 - $17.00 /Hour
Not Specified
Full-Time
Not Specified
Not Specified
False
False
Job Description Ref ID: 00900-9500905789

Classification: Hardware Technician

Compensation: $14.00 to $17.00 per hour

In order to deliver our exceptional services, we need dedicated and enthusiastic, hard-working, and customer service oriented technicians-- that's where you come in! Your role will include unparalleled technical support for our national home improvement retail client, allowing them to experience the best support available within the industry. Email: [Click Here to Email Your Resumé] What You'll Do Provide exceptional Customer Service Travel within a radius of 25 to 100+ miles daily in a specific route Understand AC/DC and backup power concepts Provide excellent time management and reporting skills Be familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix) Manage triage, troubleshooting and resolution to client scope on IT equipment Occasionally works at heights of 20' to 25', lift equipment training provided Document efforts, issues and resolutions, close cases/tickets daily Experience desired in copper and fiber cabling and various terminating connectors Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment
Job RequirementsWho You Are: A Little Experienced 1 year of IT support work experience A+ Certification preferred – or must be obtained within first 3 months of employment Friendly Relatable and responsible when interacting with all customers, you have the ability to build relationships easily Educational approach to solving issues – Help us, help them! For many of our customers technology problems can be frustrating but easily solved by educating them, your patience is a virtue! Innovative Able to transform technical IT solutions lingo into terms everyone understands Insatiable desire for knowledge, independence, and success—strive for more than the status quo Not intimidated by problems you've never seen before – confidence is key! Responsible Complete all assigned projects and tasks Excellent time-management skills Communication—Tracking/monitoring issues, providing notes/feedback, etc.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2017 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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