Desktop Support II

Company: Robert Half Technology ( Learn More )

General Information
US-WI-Madison
$40,000.00 - $50,000.00 /Year
Not Specified
Full-Time
Not Specified
Not Specified
False
False
Job Description Ref ID: 04600-0010129200

Classification: Help Desk/Tech Support II

Compensation: $40,000.00 to $50,000.00 per year

Robert Half Technology is helping a client find their next Desktop Support II information technology professional. This person will join two peers and support end users via a ticketing system. This is a role that requires the person to be broad in their knowledge of desktop hardware, software, network, some server and peripheral support. Supporting mobile devices will also be part of your role. Some scenarios you will find in your day-to-day duties include but are not limited to • AV – troubleshoot problems with audio/video platform around tele-conferencing and webinars • Computer performance issues • Setting up new systems for users – imaging, network setup, mapping drives, software, peripherals, etc • Virus removal • Connectivity Technology is what you need to know, customer service and a positive attitude is what you need to have. Please contact Sean Kelley to be considered: [Click Here to Email Your Resumé] or call 608.827.8882
Job RequirementsTo be qualified for the Desktop Support II position you will need the following • Associate degree in an area of technology or equivalent experience • 3+ years of IT support experience • Certifications a plus – A+, Net+, Security+, MCP, CCNA • Advanced experience and understanding of desktop systems, hardware, software, operating systems, and applications. Microsoft products are standard. • Solid problem resolution skills and advanced troubleshooting experience • Customer service • Exceptional written and verbal communication • Empathy

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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