VistaCollege is currently hiring for an Associate Director of Admissions at our FortSmith, AR campus.
Assistingthe Director of Admissions with leadership and day-to-day operations of theAdmissions Department, training admissions representatives, staffing, and administrativeresponsibilities to meet department objectives. The Associate Director of Admissions position may also assist withtraining at other campus locations on occasion.
Trainingand coaching representatives to potential
Proactivelymaintain representative staffing levels
Trainnew representatives and certify for production
Accuraterecord keeping and forecasting
Attendanceat weekly staff meetings; training meetings, school functions, and specialevents
Workcollaboratively with all departments on campus
Participatein student retention activities on campus
Remainknowledgeable about the competition
Submittimely and accurate reports
Ensurethat all enrollment supplies are current and well stocked, and may assist inplacing orders as needed
Resolvestudent complaints as they pertain to admissions problems or procedures
Properlymanage & follow up with all assigned leads not enrolled
AssistAdmissions Representatives with finalization of interviews and maintainingenrollments
Informthe Director of Admissions/Campus President of any issues affecting the normaloperation of the Department
Participateand assist with hiring / termination process
Inabsence of Director of Admissions:
AssistAdmission Representatives in saving cancels
Checkenrollment paperwork and conduct 2nd interviews
Assignwalk-in appointments to the appropriate reps
Perform“Check-Out” procedure with reps at the end of the day
Perform administrativeduties with regard to reports
Trainnew representatives. New representativesare to be shadowed by Assistant Director of Admissions during interviews andphone calls. Assistant Director ofAdmissions is to role-play with new representatives.
Critiquea representative once a week during an interview and a lead call
Facilitatea phone critique during Friday meetings once per month
Giveinput and feedback in Friday admissions meetings
Takeon the mentor role for certain employees assigned by the Director of Admissions
Conductthe admissions portion of the orientation one-a-month
Associate’sdegree in a related Administrative, Business, Liberal Arts, or Social Sciencesdiscipline with 3+ years’ experience directly related to the duties andresponsibilities specified.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Leadership ability and a high level ofprofessionalism.
Abilityto present information in a manner easily understood and is receptive to othersin order to receive feedback.
Establishesand maintains effective communication with employees and all levels ofmanagement by demonstrating excellent verbal and written skills.
Recognizedas an approachable respected and knowledgeable person; A valuable team memberwho treats others with respect
Useseffective approaches for choosing a course of action and/or developingappropriate solutions. Identifieseffective approaches to teamwork. Demonstrates behaviors and techniques thatenhance the quality of group processes. Can relate well with others
Managesown performance to achieve expected results. Implement, modify and take responsibility for a course of action
Workis normally performed in a typical interior/office work environment.
Noor very limited physical effort required.
Noor very limited exposure to physical risk.