National Account Coordinator

Company: ALERE ( Learn More )

General Information
US-MO-Kansas City
Not Specified
Not Specified
Not Specified
Job Description Alere eScreen is now Abbott. Pursue What Inspires You!

At Abbott, we're committed to helping you live your best possible life through the power of health.

We provide reliable and actionable information through rapid diagnostic tests, enhancing clinical and economic health outcomes globally. Headquartered in the US, we focus on rapid diagnostics for infectious disease, cardiometabolic disease and toxicology. Please visit

Alere eScreen was designed to be the ultimate management solution for nationwide employee screening programs. We provide automated hiring program solutions for some of the nation's largest employment programs. Today with more than 4,000 occupational health providers and as the only truly integrated, electronic drug testing solution in the industry, the capabilities are virtually limitless in our ability to simplify local and nationwide testing.

At Alere eScreen we are driven by the vision, passion and dedication of our employees. We are committed to developing and delivering innovative products and services which automate and streamline the employee screening process by combining cutting-edge technology with superior customer service. We are looking for qualified professionals who are interested in joining an innovative team. We look for individuals with the expertise, passion, and drive to contribute to a team that is committed to providing superior customer service.

We offers a wide range of employment opportunities. We offer great benefits and a variety of employee programs. We promote a fun, open and engaging work environment and we encourage our employees to grow and develop for future internal opportunities.

If you are seeking a fun and innovative place to work, we invite you to apply at Alere eScreen!

The National Account Coordinator will develop and maintain existing and new client relationships through an exceptional customer focused attitude. The Coordinator is the primary liaison between Alere eScreen and an assigned client base. Ensuring that all daily tasks coming from internal and external customers are handled in a timely and accurate manner is a critical part of the role. While also being available to lead and facilitate special projects based on client needs. The National Account Coordinator must adhere to deadlines, be willing to learn new tasks, be able to successfully interact with partners and clients, and balance multiple projects.

  • Address client needs as they occur; while demonstrating a strong sense of customer service.
  • Train clients on system offerings, new product releases and reporting packages.
  • Monitor program operations, billing and reporting to confirm alignment with customer expectations
  • Work proactively to identify opportunities for Alere eScreen to better assist clients in their successes.
  • Identify and implement strategies that achieve organizational goals.
  • Make recommendations for process improvements that contribute to operational excellence and accelerated growth of the company.
  • Train/update clients on new technology, product offerings and pricing of those products.
  • Provide solutions to clients/partners that promote growth and stability.
  • Look at opportunities to generate new business and grow existing business.
  • Travel as needed to support clients/partners with business objectives, develop strong business relationships and ensure client satisfaction.

  • To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

    Basic Qualifications
  • Experience with corporate culture along with an excellent customer service mentality
  • Travel - ten percent (10%)

  • Preferred Qualifications
  • Four-year degree from accredited college or university preferred
  • Proficiency in Excel, Word, PowerPoint, and Outlook (essential)
  • Strong verbal and written communication skills
  • Exceptional time management skills and ability to self-motivate

  • Alere eScreen (now Abbott Rapid Diagnostics) is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. If you need accommodation for any part of the employment process because of a disability please send an email to to let us know the nature of your request. Alternatively call: Human Resources at (877-818-7722 extension 23214).

    Alere eScreen is a drug-free workplace. Selected candidates are required to pass a drug test before beginning employment.
    Job Requirements