Email System Administrator

Company: Altec Industries , Inc. ( Learn More )

General Information
US-AL-Birmingham
N/A
4 Year Degree
Full-Time
Not Specified
Not Specified
False
False
Job Description

If you’re considering a career with Altec, Inc., there’s never been a better time to join us! Our Company was founded based upon values that place the customer first, and view people as our greatest strength. Altec has continued to grow, utilizing the same basic values, and over the years, those values have helped us to earn the trust and confidence of our customers worldwide. We remain committed to total customer satisfaction in everything we do. That’s why today, Altec is an innovative, financially sound company that is setting the standard of excellence in design, manufacturing and service; and that’s why you can rely on us to provide you with the stability of a well managed company.

Our Company:

Altec Inc., founded in 1929, is a privately held company headquartered in Birmingham, Alabama.

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries.


,Responsibilities,

PURPOSE OF POSITION:

Manages, administers and maintains the organization's email system(s)             

MAJOR RESPONSIBILITIES:

  • Manager Exchange and / or O365 mailboxes
  • Provide technical support for OS, software, and hardware related issues
  • Windows Server, Group Policy and Active Directory support including Azure AD
  • Manage user accounts
  • Proactively monitor servers to ensure maximum efficiency and uptime
  • Perform software patching and upgrades
  • Provides on call technical support for end users
  • Provide exceptional customer service
  • Job Requirements

    • Bachelor’s Degree or equivalent work experience on a year-for-year basis required, Information System related degree strongly preferred
    • Minimum of two to five years of experience in a technical support environment, with at least two years in an Exchange Administrator role.The majority of this experience should be supporting Microsoft-based systems.
    • Exceptional knowledge of Microsoft operating systems, both desktop and server
    • Experience working with helpdesk ticketing systems
    • Ability to learn quickly and adapt to changes
    • Ability to work independently and as part of a team
    • Self-Motivated
    • Working technical knowledge of current messaging and collaboration systems software, protocols, and standards, including Microsoft sharePoint and Proofpoint
    • Working technical knowledge of clustered Exchange
    • Must have own transportation
    • Willingness to work outside of standard business hours to resolve issues or complete special projects, as needed.
    • Current valid Driver’s License
    • Familiar with operating system scripting
    • Excellent written and verbal communication skills

    **The job level may be modified upward based on the qualifications of the candidate**

    OTHER POSITION SPECIFICATIONS:

    • Microsoft Certification relevant to the position desired.
    • Experience with server virtualization technologies (VMWare) desired
    • Demonstrated record of responsibility
    • Extremely detail oriented
    • Customer Service Oriented
    • Motivated, goal oriented and persistent
    • Must handle stress and deadlines well
    • Participate in Continuous Improvement Initiatives
    • Travel 0-25%

    Responsibility for Safety:

    • Safety In everything we do

    Responsibility to Prevent Errors:

    • Ensures appropriate reviews have been performed as needed for high quality

    Mental Alertness:

    • Continuous attention to all job functions ensuring quality products

    Communication with Others:

    • Requires outside and inside contacts to carry out company policy and programs;Improper handling will have considerable effect on operational results;Must often deal with matters requiring explanation, persuasion and obtaining of approvals

    ,Benefits,

    Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:
              • Medical, Dental and Prescription Drug Program
              • Retirement 401(k) Program
              • Vacation and Holidays
              • Flexible Spending Accounts
              • Tuition Assistance Program
              • Employee Assistance and Mental Health/Substance Abuse Program
              • Life Insurance, Accidental Death and Dismemberment Insurance


    ,EEO Statement,

    Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.