Customer Service Representative
( Learn More )
$12.35 - $14.30 /Hour
Ref ID: 01200-0010448416
Classification: Customer Service
Compensation: $12.35 to $14.30 per hour
Join Our Team as a Customer Service Representative! OfficeTeam has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Insurance industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Honolulu, Hawaii region and is a long term temporary-to-fulltime employment opportunity. Major responsibilities - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Provide accurate, friendly customer service in a timely fashion - Field and send written business correspondence - Manage incoming telephone calls
- Positive attitude and an engaging businesslike approach - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Excellent customer service and office administrative skills - Critical thinking, problem solving, ability to work independently - Experience performing extensive research to resolve complex customer inquiries - Typing over 60 words per minute experience highly desired - Command of scanning - Comprehensive knowledge of Direct Mail - Proven knowledge of customer service - Filing experience preferred - Strong familiarity with switchboard phones from 10 -30 lines - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Microsoft Office knowledge required - Excellent communication and organizational skills - Strong computer skills including customer database systems - Ability to interact effectively with internal and external partners and clients/customers If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
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