Security Officer (Luxor)

Company: MGM Resorts International ( Learn More )

General Information
US-NV-Las Vegas
Not Specified
Not Specified
Not Specified
Job Description Grade:

Please note:  This job posting is designed to create a pool of qualified candidates for current and future opportunities.

Security Officers are responsible for providing Excellent Guest Service including, but not limited to: ensuring the safety of employees and guests and patrolling the property. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
  • Provides security and protection for our guests, employees, and company property. Upholds law and order in the hotel in conjunction with local law enforcement.
  • Administers first aid and assists injured guests or employees. Ensures that proper authorities are contacted.
  • Remains alert for any suspicious persons or activities. Reports any safety hazards immediately to Maintenance.
  • Answers all guests’ questions and furnishes detailed information on Luxor facilities, attractions, retail shops, and food and beverage locations.
  • Possesses knowledge and use of all radio communication procedures and corresponding codes.
  • Reacts professionally and rationally in emergency and pressure situations. Restrains intoxicated, disorderly, or insubordinate guests or removes them from premises.
  • Follows the established procedures for escorting and assisting necessary employees to cash control.
  • Communicates professionally with all management in Luxor.
  • Promotes and practices safety awareness and behavior, adhering to all safety standards. Directs emergency vehicles when called upon.
  • Performs all other job related duties as requested.
  • Required:

  • At least 1 year of customer service experience.
  • Ability to participate in all evacuations procedures to aid guests and employees during an emergency.
  • Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques.
  • Excellent customer service skills.
  • Interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms.
  • Preferred:

  • Previous casino security experience.
  • Bilingual.
  • Previous experience working in a similar resort setting.
  • Job Requirements