Assists with all patient collection functions associated with
Central Billing Office. Processes unpaid accounts by contacting patients
and third party reimbursers. Assigns uncollectible accounts to collection
agency. Goes above and beyond to be sure all accounts are worked and
helps management with training and department process improvement.
Handles special projects and serves as backup for the all other staff.
Communicates with management about problem areas and offers potential solutions.
Must be able to work under pressure to meet deadlines.
Education: High School Diploma or equivalent. Completion of
business office courses desirable.
Experience: Preferred to have minimum one year experience in medical
office or clerical background. Demonstrated skills in working with
computers. Ability to deal courteously with patients. Knowledge of
collection practices. Knowledge of governmental, legal, and regulatory
provisions related to collection activity.