Operations Manager

Company: PeopleReady ( Learn More )

General Information
US-WI-Kenosha
N/A
High School
Full-Time
At least 3 year(s)
Negligible
True
False
Job Description

PeopleReady is connecting people and work

We believe in creating limitless possibilities for employees, workers and customers. We are guided by our values: Be passionate, be accountable, be optimistic, be respectful and be true.

PeopleReady brings together three staffing companies - Labor Ready, Spartan Staffing and CLP - under one company, providing customers and associates access to the full range of services, expertise and opportunities we provide, all in one place. We put thousands of hardworking people to work in businesses across North America. There's a place for you here. PeopleReady is a wholly owned subsidiary of TrueBlue, Inc. (NYSE: TBI), a leading provider of specialized workforce solutions including staffing, large volume on-site workforce management, and recruitment process outsourcing.

As a PeopleReady employee you can:

  • Make a difference in other peoples' lives.
  • Be part of a dynamic and diverse team.
  • Be recognized for your contributions.
  • Grow and develop personally and professionally
  • The Operations Manager is responsible for providing leadership in assigned branch to plan and organize operational activities to ensure operational and financial performance is maintained, profit margins and revenue goals are achieved and other company goals are met or exceeded.

    What you'll do as the Operations Manager:

  • Ensure success of branch staff; mentors, trains and coaches branch staff
  • Creates, coordinates and implements plans to achieve week-over-week sales growth. Supports Account Manager in the sales process and assists in the identification of new business. Frequently visits existing and potential customers. Ensures a positive customer service perception and reinforces a value-added proposition to Spartan customers. Ensures self and team are capturing and cultivating customer loyalty. Identifies trends and competition in markets, and advocates action to maximize opportunities and minimize risks.
  • Recruits new assignment employees to ensure employee supply meets customer demand. Performs and abides by all standard procedures for screening and placement of assignment employees.
  • Creates awareness and reinforces with team that our attention and dedication to compliance is what sets us apart from our competition. Ensures team complies with all service standards and procedures. Conducts audits in operations, sales and customer satisfaction in their own branch.
  • Searches for opportunities to be creative, grow and improve the business. Works in partnership with other TrueBlue Brands when applicable to achieve or maintain a dominant position in markets.
  • Creates and reinforces a culture in the branch that places an emphasis on worker safety being #1. Responsible for overseeing the completion of job site visits and taking a proactive stance in the prevention of worker accidents. Plans annually to achieve worker safety ratio reductions.
  • What you bring to the table:

  • Bachelor's Degree preferred.
  • 3 years management experience.
  • Strong preference for previous staffing industry experience.
  • Strong team leadership skills, including coaching and mentoring.
  • Highest commitment to customer service.
  • Ability to manage multiple complex projects independently, and meet deadlines under pressure.
  • Excellent communications skills, both written and verbal, and ability to persuade an audience.
  • Ability to effectively interact and build relationships with a diverse employee population.
  • Desire to work in a collaborative team environment.
  • Valid driver's license and a car that can be used for work.
  • Bilingual (English/Spanish) proficiency a plus.
  • PeopleReady provides an excellent benefits package, which includes: 401(k), Employee Stock Purchase Program, Tuition Reimbursement and comprehensive Health and Welfare coverage including Medical/Dental/Vision and prescription drug benefits.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

    Job Requirements