Siebel Business Systems Analyst

Company: Eliassen Group

General Information
Not Specified
Not Specified
Not Specified
Job Description Job ID: 302488

Contract Length: 18 Months

Our client is a European software company, focused on creating three dimensional support services for their clients. They are committed to sustainable growth and innovation, and devoted to integrity and transparency. Our client currently has an opening for a Siebel Business Systems Analyst to join their team.

What You'll Do:

  • Support day to day operations of enterprise applications through online ticketing system
  • Assist with testing and validating requirements, including providing developers with feedback
  • Follow up with business side with developer concerns with regards to requirements
  • Work with the business owners (Finance, Customer Center, Order Mgmt, Technical Support, Subscription Services, R&D, Sales Ops, Inside Sales, AP&C)
  • User Advocacy to write and document the business requirements for Siebel (v8) and Analytics (Oracle v11) related projects
  • Understand functional requirements, conduct a gap analysis, and draw up recommendations and proposals
  • For Siebel related projects, responsibilities include Call Center and the various Siebel Portals (Customer, VRC, Sales, etc.)
  • Work with the Developers in MIS for both Siebel and Analytics to make sure the requirements are clear and understood by the Developers
  • Who You Are:

  • Bachelor's degree required
  • At least 5 years of experience as a BSA supporting Siebel v8
  • Able to liaise between business and IT teams 
  • Able to analyze business processes (activites, workflows, and data flows)
  • Strong understanding of the various Siebel modules (QTO, SRs, Sales Forecasting, Administrator, etc.)
  • Oracle Analytics experience is desired
  • Developer knowledge of Siebel tools is preferred but not required
  • About Eliassen Group:

    Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

    Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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