IT Business Analyst I

Company: Infinity Property & Casualty ( Learn More )

General Information
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Job Description

Infinity Insurance Company is a leader in bringing specialized automobile insurance programs to the marketplace.  We deliver innovative products and services that are designed to meet the diverse and evolving insurance needs of consumers.

When we named our company "Infinity" we knew it was a bold title. Infinity means without end. For more than 50 years, Infinity has done justice to its name, searching for every possible way to offer the best service. The key to our ongoing success is excellence. We strive for excellence in every detail, from our policy offerings and insurance products to our hiring and training programs. We don't take excellence for granted. All of our hard work has paid off.  We consistently outperform the industry by making auto insurance more accessible, easier to understand and affordable. 



Serves as a liaison between the business community and the IT organization in order to help provide technical solutions to meet user needs. Possesses working knowledge of the business unit(s) they support, as well as an understanding of the IT organization’s systems and capabilities. Provides complex analysis services translating user needs into detailed specifications to allow IT Department to deliver an appropriate solution.



*1. Analyzes business operations to understand strengths and weaknesses to determine opportunities to  automate processes and functions.

*2. Assists in the business process redesign and documentation as needed for new technology.

*3. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.

*4. Assists Project Managers in development of project plans and uses associated project planning tools as needed throughout the Software Development Lifecycle.

*5. Conducts analysis with a focus on developing business models to represent requirements, such as use cases, business process flows, data flow diagrams, etc.

*6. Obtains, captures, and validates needed information from stakeholders to form requirements through various analysis techniques. Translates high level business requirements into functional specifications   for the IT organization. Responsible for requirements management, approval, change, and traceability. Works on multiple projects as a project team member.

 7.  Performs other related duties as required.

*8.  Regular predictable attendance required.



1.   Bachelor's degree in computer science, information systems, or a related field and two years of work experience in a similar position.

2.   Experience in requirements gathering and process improvement coordination preferred.

3.   Must have exceptional verbal and written communication skills and strong analytical, problem-  solving, and conceptual skills.

4.   Must be able to work efficiently amidst constant interruptions and under rigid deadlines.

4.   Must be highly proficient in MS Word, MS Excel, MS PowerPoint, MS Visio.


Employees understand our commitment to a positive work environment and dedication to the utmost in service. Advancement opportunities include skill training and career paths for many positions.  We take the time to get to know our customers and recognize the importance of building long-term relationships – with our business clients as well as our hardworking employees.

Come see why our team gets the job done right and has fun doing it!

Job Requirements