Field Service Technician with Travel, A+ Required
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell Team!
* * * Contract to Hire Opportunity * * * Required: A+ and Dell Certification * *
The Field Service Tech in this position must have strong customer service skills, adaptability, self-motivation, and the ability to travel with short notice. Position is based out of Griffin, GA, but will require travel at times to Arkansas, Texas, Wisconsin, and Mississippi.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems
Supports and maintains user account information including rights, security and systems groups
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
Determines and recommends which products or services best fit the customers' needs
Relies on instructions and established guidelines to perform the functions of the job
Works under immediate supervision
Entry level - 3 years of experience in the field or in a related area
CompTIA A+ certification required
Dell certification required
Knowledge of commonly-used tech support concepts, practices, and procedures
Primary job functions typically carried out under direction of a project leader or manager
May require an Associate's Degree or equivalent
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
**Local Candidates Only** Relocation assistance is not on offer.
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