Member Technician - Rental Bay - Metairie, LA

Company: Sears Auto Center ( Learn More )

General Information
High School
Not Specified
Job Description
The Member Attendant is responsible for assisting customers with the use of Auto Repair Equipment, Tools, maintenance questions, and oversees the safety regulations of the DIY (Do-It-Yourself) Bays.

* Runs the operation of lifts and assists with showing how to use other mechanical automotive tools
* Ensures the bay is stocked with the correct tools, parts, safety equipment, etc., before and after a customer rents a bay
* Follows the safety guidelines for operating the equipment and utilizing the tools
* Ensures customers are following the safety guidelines while using the bay and proper use of the tools
* Knowledgeable on auto repairs and can answer questions on how to fix and maintain the customer s vehicle
* Looks continuously for methods to improve business performance and enhance the customer experience, as well as opportunities at gaining more business for the rental bay
* Serves as back-up for Automotive Service repairs to be completed per Technician classification in Auto Center
* Communicates with Auto Center Manager, Customer Service Adviser and other Technicians to meet Sears Automotive time standards and to exceed customer requirements.
* Adheres strictly to Sears Automotive Dress Code standards
* Racks vehicle safely following Sears Automotive training
* Performs miscellaneous duties as assigned
* Walk through documentation with customer to ensure all rules, regulations, and liabilities are reviewed and signed by every customer
* Performs other duties as assigned

* Ability to perform accurate diagnosis and repair of customer products, including communication of diagnosis and needed repairs of products to the customer in a knowledgeable and courteous manner
* Ability to select and safely use basic tools or instruments to assemble, adjust, calibrate, repair, or test various products; including knowledge of basic electrical principles
* Ability to work variable and flexible hours, including extended workdays of up to 10 hours, weekends and nights as necessary
* Ability to work around gas and oil products within the Environmental Protection Agency and Occupational Safety and Health Administration guidelines

* High school diploma or equivalent
* 1-2 years of related experience
* Valid Driver License for the State of employment
* Up to 25% travel
* 18 years of age or older

Equal Opportunity Employer / Disability / Vet.