Call Center Representative

Company: AppleOne ( Learn More )

General Information
US-IN-Indianapolis
$14.00 /Hour
None
Full-Time
Not Specified
Not Specified
False
False
Job Description About the Job:Are you looking for a chance to join a successful company offering full Medical, Dental,Life, Vision, 401K and overtime pay ? while helping customers? As a Call Center Representative, you will be providing 5-star customer service, product upselling, account access and transaction requests by telephone in our Indiana call center. You may also escalate calls to higher tiers/other departments when required. If you have a knack for making people feel well-served and cared for no matter what the issue, this is the right path for you!Responsibilities:You will be the consummate problem solver, answering customer calls according to established procedure. You must maintain an excellent workingknowledge of company products and services and be able to cross-sell where appropriate. If you enjoy assisting customers and fellow employees in a friendly, efficient and professional manner with room to grow, this role as a Call Center Representative is great for you.Qualifications:•Two years of phone and/or customer-facing experience with demonstrated ability to provide solutions according to professional standards•One year of call center experience preferred•Good written and verbal communication skills, especially listening and problem solving•General knowledge of computer systems and multiline telephonesIf your passion is helping people and you are excited about working in a social, casual call center environment with great folks like yourself, send us your resume today. The next step in your career is waiting. Apply today We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Job Requirements