LSG Sky Chefs
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To effectively and efficiently handle administration functions in the Dispatch Office. Ensure various airline customers and internal customers satisfaction by providing accurate and timely information in a professional manner.
Duties and Responsibilities:
Act as liaison between LSG Sky Chefs and customers
Communicate flight information with Customer Service (CS) Management staff, drivers, and customer service reps
Maintain billing documentation and communicate as required with billing clerks
Operate ACE and other airlines information systems.
Airline equipment inventory and ordering
Generate reports to airline customers
Other responsibilities as assigned by management
Excellent communication skills: able to read, write, and speak English
Must have basic mathematics skills
Basic computer skills and ability to learn Microsoft applications (Word, Excel, Outlook) and other software applications
Customer service skills, strong interpersonal skills as you will need to be courteous and professional on the phone
Must have excellent attendance and job performance results in current position.
Ability to work a variety of shifts as we operate 365/24/7
Must have High School Diploma
Must have ability to work under pressure while maintaining composure.
Must be a team spirited individual.
Miami, Florida, United States
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