Administrative Support Associate - Design Center

Company: Ethan Allen Global Inc. ( Learn More )

General Information
US-CA-10513 Fairway Dr. Roseville Ca, 95678
N/A
Not Specified
Full-Time
Not Specified
Not Specified
False
False
Job Description



GENERAL OBJECTIVES

Assist with any or all duties necessary to run the daily administrative operations function of the business, including customer service issues.

SPECIFIC RESPONSIBILITIES

NOTE: The nature of this position is one where the employee could have responsibility for any or all of the following duties. In a store environment where these duties are assigned to other specific positions, this position would be responsible for assisting with a wide variety of tasks.


  • Assist sr. project manager in training new designers in office and system procedures.
  • Coordinate communications and operational procedures with the service center.
  • Research customer service inquiries by contacting factories and internal departments. Take action to rectify problems at the source.
  • Monitor workroom-related transactions and upkeep of workroom logs. Ensure delivered sale and labor invoices are booked in the same fiscal period.
  • Maintain office cost and retail price books with extranet communications.
  • Maintain store supplies. Coordinate ordering/purchasing of light bulbs, stationary, cleaning supplies, sales forms, etc.
  • Process blind cash balancing as needed.
  • Check extranet daily for Internet leads and company information.
  • Provide coverage for front desk as needed.
  • Provide support to the sales service coordinator, maintain customer pick-up file, notify customers when goods are in, and follow up to ensure timely completion of the open order.
  • Process manual purchase orders.
  • Perform any other duties as required.


  • Ethan Allen has been a leader in the luxury home furnishings and interior design business for more than eighty years. We are a global style authority, spanning twelve countries on three continents. We built our company on a vertically integrated business model that has stood the test of time. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded. We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices.

    Ethan Allen is an Equal Opportunity/Affirmative Action Employer. All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We are an E-Verify Employer.

    Job Requirements