Cleans and stocks assigned rooms/suites to meet established cleanliness and quality standards. Makes beds, cleans rooms (bathroom, bedroom, sitting room, etc.), dusts, vacuums, washes windows/tracks, reports maintenance deficiencies and removes dirty linens, towels and used amenities from rooms/suites. Checks and stocks supply cart.
Check cart for supplies, stock as needed, keep cart organized.
5 % Greet guests immediately with friendly/sincere acknowledgement.
10 % Strip dirty linens / towels and remove used amenities from room/suite.
60 % Clean rooms/ suites, as assigned, which includes: making beds, cleaning
bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
10 % Replenish linen and guest amenities.
5 % Respond to special requests by guests (such as providing extra amenities
or service time requests).
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
~ Ability to arrive to work on time and when scheduled.
~ Physically able to move large objects such as: carts, large bags of linen, ironing board.
~ Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles.
~ Ability to read and recognize room/suite numbers.
~ Ability to communicate effectively with guests and team members verbally or in written form.
~ Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.
~ Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Park Hotels & Resorts (“Park”), is a leading lodging real estate company with a diverse portfolio of iconic and market-leading hotels and resorts with significant underlying real estate value. Its high-quality portfolio consists of 69 premium-branded hotels and resorts with nearly 36,000 rooms located in prime U.S. and international markets with high barriers to entry. Over 85% of Park’s rooms are luxury and upper upscale and nearly 90% are located in the United States, including 14 of the top 25 markets as defined by Smith Travel Research (STR). Over 70% of its rooms are located in the central business districts of major cities and resort/conference destinations. With $2.7 billion of revenue, $817 million of Adjusted EBITDA and $299 million of net income in 2015, Park will be the second-largest publicly traded lodging REIT. Park is focused on generating attractive long-term total returns by enhancing the value of its exceptional properties and utilizing its scale to efficiently allocate capital while maintaining a strong and flexible balance sheet.