Windows Technician - Onsite

Company: ePlus Staffing Solutions, a division of ePlus Technology, inc. ( Learn More )

General Information
US-MD-Bethesda
N/A
Not Specified
Contractor
At least 3 year(s)
Not Specified
False
False
Job Description Job Description:

ePlus is seeking a support/migration specialist with experience in Office 365 to provide assistance migrating a large number of mailboxes. The Office365/Exchange Migration Specialist should be able to apply technical skills and knowledge to collect needed information to resolve issues and help stage and cutover mailboxes in Office365. A strong understanding of these products is a must. Prior experience supporting Office365 migrations is required.

Job Responsibilities:
  • Provide mailbox migration support utilizing native exchange tools and BitTitan third party products
  • Manage and monitor Office 365 tenants
  • Monitor and test performance for potential bottlenecks, identify possible solutions, and work with Tier 3 to resolve issues
  • Create and administrator user and service accounts AD group membership and Exchange/Office365 mailboxes
  • Address client connectivity, client software distribution and mobile installation issues
  • Develop and document best practices for supporting the Office 365 application and assist with developing appropriate support model
  • Maintains current knowledge of relevant technologies as assigned
  • Write and maintain custom scripts (PowerShell) to remediate issues and assist with migrations to support users (preferred)
  • Experience:
  • Supporting Migrations from Microsoft Exchange/Office 365
  • Windows 7/8.x/10.x Desktop administration
  • Microsoft Outlook 2010-2016 administration and trouble-shooting
  • Office 365 Administration
  • Microsoft Active Directory administration and trouble-shooting
  • Troubleshooting Mobile Messaging Technologies: Exchange ActiveSync, iOS, Android
  • Troubleshooting Instant-Messaging Clients (Skype for Business) (Preferred)
  • Help desk support
  • Antivirus/Antispam administration
  • Experience with PowerShell and scripting (Preferred)
  • Job Requirements