1. Perform system administration duties for financial-related applications, end-user computing (EUC) environment, and multiple other applications including user management, upgrades, new implementations, and support and training of end-user systems.
2. Ensure each customer has a positive service experience on the first communication.
3. Manage client program implementation through planning tasks, controlling resources, and monitoring progress in order to support the implementation of technology solutions to business initiatives. Ensure technology implementation is consistent with business and technology management expectations.
4. Provide servicing of PC- and network-related issues internally and externally. This includes hardware, software, and application support. Follow up within established service level agreements (SLAs).
If you are interested in being considered for this position, please contact me directly and confidentially at 605.809.8513, or email me your resume at