PC Support Technician - Vergennes, VT

Company: Modis ( Learn More )

General Information
US-VT-Vergennes
N/A
None
Full-Time
Not Specified
Not Specified
False
False
Job Description PC SUPPORT TECHNICIAN II REFRESH PROJECT IN VERGENNES, VT
 
A top multinational IT Services Provider is looking to fill a PC Support Technician II job for a refresh project at their Vergennes, VT location.
 
Location: Vergennes, VT
Zip/Postal Code: 05491
Shift: 1st Shift- available for off hours support of server/network infrastructure
 
MAIN REQUIREMENTS
• High School Diploma or GED
• Exceptional customer service and ability to interact with client & internal GIS team
• Experience providing touch labor support to server/network infrastructure hardware
• Supporting enterprise domain environment – objects, users, GPO’s
• Dell hardware experience
• Exchange experience – MS outlook/ lync
• Asset management record keeping
• Daily management of ticket assignments with SLA applied to each ticket.
• Installation of SW from delivery servers & manual installs
• Experience with Encryption
• Experience with Virus Protection
• MS Office troubleshooting
• Ability to understand in-house customized applications
• Certifications such as A+, Network +, and Security + are preferred but not required
 
MAIN RESPONSIBILITIES
• Provides basic troubleshooting assistance and ticket resolution for personal computer users
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning
• Resolves issues including contacting and assisting vendors
• Recommends hardware solutions regarding personal computers in assigned areas
• Assists with computer studies, projects, and implementation of policies throughout area of assignment
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems
• Experience working with personal computer hardware, software, systems, local area networks and terminology
• Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners
 
Is this job tailored just for you?  Our client is ready to begin interviewing for this PC Support Technician II refresh project at their Vergennes, VT location, so please upload your most recent resume and apply today!
 
Job Requirements