Verifier

Company: Westlake Financial Services ( Learn More )

General Information
US-NV-Las Vegas
N/A
High School
Full-Time
Not Specified
Not Specified
False
False
Job Description

The verifier’s position is to verify insurance, employment, references and conduct a customer interview for new incoming deals. This is individual will also interact with Western Funding Reps, Marketing, Western Funding dealers as well as Servicing departments frequently.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Manage an individual queue of new deals.
• Make sure all deals are worked on a daily basis
• Ensure all received stips are in compliance
• Handle high volume of incoming calls
• Provide Excellent Customer Service
• Deal with various Insurance agents and brokers to verify proper coverage
• Verify employment Status
• Contact potential customer for an interview
• Properly document deals continuously
• Call references to ensure validity
• Work in a call center environment receiving incoming and outgoing calls
• Send, receive and follow up on faxes
• Send, receive and follow up on emails

ESSENTIAL KNOWLEDGE, SKILL & LICENSES:
• Excellent communications skills
• Detail and with excellent organizational skills
• Able to work in a team environment
• Good organizational skills
• Able to work in high pressure high volume environment
• Able to manage time effectively
• Minimum of 35 wpm
• Basic Knowledge of computer applications

EDUCATION AND/OR EXPERIENCE:
• High School Diploma for Part Time / Bachelor's Degree for Full Time
• 6 months minimum of automotive experience
• 6 months minimum of Customer Service experience

MACHINES, OFFICE EQUIPMENT & SOFTWARE:
• CRM (Deal Trak)
• Microsoft office (Excel and Outlook)
• Copier, Faxing and scanning
• Web based applications

Every full time position at Western Funding offers the following:

  •           Medical, Dental, and Vision benefits
  •           Life Insurance, Flexible Spending Account
  •           401K matching, Employee Stock Ownership Program in a $3 Billion Company, plus company matching 
  •           Wellness Program, Daily Team Exercises, Fresh Fruit for all employees
  •           Energetic environment with talented professionals 
  • Qualifications Skills

    Required

    Interpersonal Skills Intermediate Communication Skills Intermediate Behaviors Motivations

    Education

    Required

    High School or better.

    Preferred

    Bachelors or better.

    Experience

    Required

    1 year: Customer Service experience

    1 year: automotive experience

    Licenses & Certifications
    Job Requirements