Support Tech 1 - Part Time

Company: Henry Schein, Inc. ( Learn More )

General Information
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Job Description This position is responsible to answer, resolve, and log in-bound customer calls, identify issues, and provide suggestions and long-term resolutions related to the supported software. Work closely with assigned mentor and supervisor to develop and improve customer service skills, use provided support tools, learn effective troubleshooting techniques, and increase product knowledge.

Part Time Benefits:

•         Available Shifts 8am to 12pm, 9am to 1pm, 1pm to 5pm

•         Flexible start times

•         Earn generous Paid Time Off with flexibility for additional time off

•         Paid holidays

•         Get evenings and weekends off!

•         Lunch delivered daily from local restaurants

•         Access to an on-site gym

Company Summary

Join a Fortune 500® company in the growing healthcare industry and provide technical support for market-leading software solutions. Henry Schein Practice Solutions, a subsidiary of New York-based Henry Schein, Inc., develops practice management software and electronic services that help dental practices run their businesses. Our solutions lead the market in technology advances and market share, and include product leaders such as Dentrix, Easy Dental, Dentrix Enterprise, Dentrix Ascend (cloud-based) and Viive (Mac) and Tech Central.


Based in American Fork, Utah, Henry Schein Practice Solutions is growing and recently moved into a new building that includes an indoor gym and other desirable amenities. Our dedication to giving back to our community is illustrated in the volunteer-staffed dental center located on the first floor of the building, which provides free dental care to those in need.


Our parent company, Henry Schein, Inc. is the world's largest provider of health care products and services to office-based dental, medical and animal health practitioners.

A Fortune 500® Company and a member of the S&P 500® and NASDAQ 100® Indices, Henry Schein employs nearly 19,000 Team Schein Members and serves more than one million customers. The Company's sales reached a record $10.6 billion in 2015.

Job Requirements  

Preferred Education:

General education, vocational training and/or on-the-job training.

Specific Knowledge and Skills:

•         Very good troubleshooting and problem solving skills

•         Basic knowledge of computer hardware, operating systems, database structure, and networks is a plus

•         Ability to prioritize tasks, handle stress, and adapt to change

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status