At Compassus, our mission is to provide hospice care to terminally ill patients and their families with Compassion, Integrity, and Excellence. The Colleagues of Compassus are committed to keeping The Hospice Promise by delivering the highest quality of care, serving the needs of patients and families and spreading the stories of hospice to those whom they come into contact. Our goal is to provide the greatest possible comfort and care for those who experience one of life’s most intimate and challenging moments.Compassus also provides palliative care to improve quality of life for patients and families who may also be seeking aggressive treatment for their serious illness. Compassus palliative care services can offer relief from symptoms and pain and a care plan based on your values and needs.
The Hospice Care Consultant, under the direction of the Executive Director and Sales Director, is responsible for sourcing admissions through direct community contacts which educate healthcare providers and the general public about the Hospice Program.
The Hospice Care Consultant is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the Six Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the Program, between the Program and other Company departments, and between the Program and all external stakeholders. S/he is responsible for applying the rules and regulations of state and federal regulatory agencies and other certified agencies.
Compassus is dedicated to providing the highest quality of care to every eligible patient who desires hospice in our markets. In order to achieve this goal, we must also provide the best service to our current and prospective referral sources, thereby ensuring that we optimize our “book of business” and give the gift of hospice to as many patients and their families as possible.
To that end, we have established performance metrics and expectations for our Hospice Care Consultants, and they are reflected in our Developmental Framework. These metrics are based on industry research and Company history, so we are confident in the reliability of our expectations. The Hospice Care Consultant is held accountable to these performance metrics and expectations.
KNOWLEDGE AND SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree in marketing, business, or health-related field preferred; or one to two years related experience and/or training; or equivalent combination of education and experience. Experience in health- care marketing preferred.
Ability to work independently in the management of assigned responsibilities. Must be able to relate to and work with the disabled, ill, elderly, emotionally upset and, at times, hostile people within the facility or home setting.
Certifications, Licenses and Registrations
Must have a valid driver's license and auto liability insurance.
Other Skills and Abilities
Excellent communication skills. Proficiency in skills related to public relations and marketing. Must maintain a relationship with all referral sources to make sure we are meeting their needs, as well as those of the patients, families, support staff, etc. Skill in using technology platforms for daily sales tracking and for training. Strong negotiation skills a plus.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Colleague is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The Colleague is frequently required to walk or move about and reach with hands and arms. The Colleague is occasionally required to stand and stoop, kneel, or crouch. The Colleague must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those a Colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet. The Colleague interacts with residents, family members, staff, visitors, government agencies/personnel, etc. under all conditions/circumstances. May be involved in community/civic health matters/projects. May be exposed to infectious waste, diseases, conditions, etc., including exposure to the AIDS and hepatitis B viruses.Join our Talent Network at the link below to stay up to date on our current openings.