Desktop Support (Entry Level

Company: TEKsystems, Inc ( Learn More )

General Information
US-IA-Des Moines
$13.00 - $17.00 /Hour
Not Specified
Not Specified
Not Specified
Job Description

Technical Requirements

  • Able to Install and setup Windows 7/10 desktop computers and software on a domain network.
  • Can set up printers, phones and networking and troubleshoot issues related to these in a network environment.
  • Must be very proficient in Microsoft Office 2003- 2013 and able to train users and troubleshoot issues related to these.
  • Can create users and email accounts in Active Directory and Microsoft Exchange.
  • Has used a helpdesk ticketing system.
  • Degree or certification and/or relevant work experience.
  • Primary responsibilities

  • Provide technical assistance and support to users for any issues related to computer systems, phones, software, and hardware.
  • Respond to queries either in person or over the phone.
  • Provide training to users on applications and our equipment
  • Maintain daily performance of computer systems.
  • Respond to email messages and trouble tickets for users seeking help.
  • Walk users through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers so they run smoothly and quickly.
  • New user setup.
  • Install computer peripherals for users.

  • About TEKsystems:

    Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.
    Job Requirements