Customer Service technician - Access
The Judge Group
( Learn More )
At least 1 year(s)
Our client is currently seeking a Customer Service Technician - Access
This job will have the following responsibilities:
Position: Customer Service Technician – Access
Contract Length: 6-12 months, contract only
Shift: 40 hours per week (7:30a-4:00p), working remotely is not an option, 10 hour days are not negotiable
Project Information: Create / Modify / Terminate / troubleshoot Access to network applications.
Daily Responsibilities: Work through list to create / modify / Terminate / troubleshoot access based off Incidents and Requests.
Technical Skills: At least 1 year experience creating / modifying / terminating / troubleshooting access issues in an environment with multiple applications.
-Dedicated to learning applications due to the amount of complicated applications that need to be set up
-Ability to work autonomously – self managing
-Excellent problem solving, analytical skills, and critical thinking
-Excellent ability to assess the situation or event, relate it to other similar events which have occurred previously to correct
-Technical aptitude –Excellent ability to learn, understand and then disseminate the information of a technical nature
-Be able to make sound decisions for troubleshooting based on the data collected
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