Customer Service, Call Center

Company: Kforce Finance and Accounting ( Learn More )

General Information
US-MI-Grand Rapids
$14.00 /Hour
Not Specified
Contractor
Not Specified
Not Specified
False
False
Job Description

RESPONSIBILITIES:

A Kforce client in Grand Rapids, Michigan (MI) is searching for a Customer Service / Call Center professional. This team specifically works with seniors and guardians to support questions relating to benefit coverage and billing issues. Also, take inbound questions from employer groups, providers, and other agents. Spend time explaining services, claims, and resolving problems. Provide exceptional service via calls, face to face interactions, web chats and emails.
Job Requirements

REQUIREMENTS:

  • 2+ years call center work environment
  • Medical office /understanding preferred
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.