Marketing Representative- In House

Company: Hilton Grand Vacations ( Learn More )

General Information
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Job Description

A Marketing Representative In-House with Hilton Grand Vacations is responsible for the promotion and booking of eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site owners, guests, and visitors.

What will I be doing?

As a Marketing Representative In-House you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

  • Responsible for the promotion and booking of eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site owners, guests, and visitors.
  • Distribute approved promotional information and incentives to guests and visitors.
  • Generates leads and books qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers.
  • Provide customer/concierge services as needed to all guests projecting a professional company image.
  • Assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by the company.

  • What are we looking for?

    Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • 1+ year proven customer service experience
  • Proven sales, sales related marketing, concierge, or tour and activity sales experience
  • Self motivated and goal oriented with excellent communication & verbal presentation skills with the ability to persuade others and overcome objections
  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
  • Ability to multi-task and balance priorities
  • Intermediate computer proficiency with the ability to learn
  • Ability to work a flexible schedule including evenings, holidays, and weekends
  • Fluency in English (speak, read, write)
  • High School Diploma or equivalent
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 6+ months previous experience working in the retail and/or timeshare industry
  • 6+ months experience selling and booking tours/activities (concierge services)
  • 1 year experience in a performance based position with a commission component to its compensation structure
  • Thorough understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island

  • What will it be like to be a Team Member with Hilton Grand Vacations?

    There's something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.

    Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.


    Job Requirements