Schedule Coordinator I

Company: Alliance HealthCare Services ( Learn More )

General Information
US-MA-Andover
N/A
High School
Full-Time
1 to 2 years
Not Specified
False
False
Job Description Job Responsibilities:
Our business is both high-touch and high-tech!
We’re high-touch because we deliver an exceptional level of patient care and satisfaction that is unmatched in our industry. And, we’ve got the awards to prove it—winning Avatar’s Exceeding Patient Expectations Award seven years in a row! Our fixed imaging sites are augmented by a large fleet of mobile coaches that allow us to pull up, park, and provide patient access to diagnostic imaging services and modalities from any hospital’s parking lot or satellite location. We’re high-tech because we use advanced medical imaging technologies and techniques to visualize internal tissues and structures of the body—helping physicians to diagnose and treat a wide range of diseases and injuries. But our expertise doesn’t stop there. Because we’re a market-leading radiology services provider, we’re also the radiology pros hospitals and health systems partner with to build, manage, optimize, and grow their radiology service lines and outpatient centers. So, if you’re passionate about contributing to excellence in patient care, driven to provide superior customer service, enthusiastic about improving access to high-quality healthcare, and just downright excited about working with such a terrific group of lively professionals, then you’re definitely in the right place!
 
Assists Schedule Coordinators II in gathering and sending schedule information to the appropriate client and other internal departments. Contacts patients and physician offices to obtain incomplete and/or missing information. May assist with incoming and outgoing scheduling, pre-registration and reminder calls based on business needs. May provide coverage for assigned sites in the absence of a Schedule Coordinator II. Ensures every customer receives the highest quality of customer service.
 
Specific duties include, but are not limited to:
  1. Assist in gathering documentation of all pertinent patient information in accordance with site guidelines. Supports Schedule Coordinators in meeting customer deadlines.
  2. Contacts patients, physicians and clients to obtain incomplete and/or missing information.
  3. May assist with incoming and outgoing scheduling, pre-registration and reminder calls based on business needs.
  4. May provide coverage for assigned sites in the absence of a Schedule Coordinator II.
  5. Completes any additional job duties as assigned.

A division of Alliance HealthCare Services (NASDAQ: AIQ), we are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Position Requirements:
  • High School Diploma or General Education Degree (GED) is required for this role, as well as 1-2 years experience in medical or related field.
  • Medical scheduling experience preferred.
  • Knowledge of medical terminology and procedures.
  • Must have experience with scheduling/billing systems and use of computer software; must possess the ability to work with computers and general office equipment.
  • Must have good communication and interactive skills to work with patients, physicians and peers.
  • Ability to multi-task successfully and excellent organizational skills.
  • Job Requirements