Printer Technician

Company: TEKsystems, Inc ( Learn More )

General Information
US-MI-Detroit
N/A
Not Specified
Full-Time
Not Specified
Not Specified
False
False
Job Description

** 25-30 hours per week for 3 months

Role and Expectations:
1. Supplies
* Proactive monitoring and replenishment
* Reactive replenishment (customer ticket system)
* Supplies inventory management, i.e. ordering, shipping, receiving, etc.
* Manage and facilitate remote locations
2. Service and maintenance
* Proactive monitoring, response, and resolution
* Reactive response and resolution (customer ticket system)
* Support and facilitate remote locations
* Support, perform, and facilitate all preventative maintenance cleanings (bi-annual)
3. Equipment
* Support equipment move/add/change/delete
* Support and update monitoring software's with accurate data
* Physical inventories when applicable
4. Assessment and optimization
* Physical inventories and data gathering
* Consistent recommendations for the betterment of the environment
5. Metrics
* Support and provide monthly metrics and ad-hoc requests, pertaining to service levels
6. Misc.
* Respond to ad-hoc end-user concerns and requests
* Management of Executive team and other high-demand teams concerns with a high priority and sense of urgency
* Work closely with customer Desktop team for all printer network issues
* Loading and unloading of supplies (warehouse type work)
* Travel to satellite locations if needed to address support concerns
* Create, enhance, and manage all processes for maximum efficiency's
* Ad-hoc projects and requests
7. Have fun!
Desired Skills & Experience
* High level of follow through
* High level of attention to detail
* High level of organization
* High level of accountability
* High level of problem solving skills
* High level of customer service skills
* Respond with a sense of urgency
* Technical and mechanical aptitude
* Thrives in fast paced, high pressured situations; gets the job done no matter what




About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.
Job Requirements