Help Desk

Company: Robert Half Technology ( Learn More )

General Information
US-GA-Alpharetta
$13.00 - $17.00 /Hour
Not Specified
Full-Time
Not Specified
Not Specified
False
False
Job Description Ref ID: 00900-9500771077

Classification: Help Desk/Tech Support I

Compensation: $13.00 to $17.00 per hour

Robert Half Technology is now hiring a tier 1 Help Desk analyst in Alpharetta, GA for a three to six month contract to full-time opportunity. If interested please apply and email your resume to [Click Here to Email Your Resumé] As a Help Desk Support Technician you will be responsible for working within the framework of a team and performing the following activities: Provide computer, software and telecom technical support to company team members as part of our IT Help Desk Receive and respond to phone and email requests for technical assistance in a call center environment and log the issue in a Help Desk management system Provide first tier support for other peripheral equipment such as printers, scanners, copiers and audio visual systems Perform user account management, system monitoring, user education and other administrative tasks
Job RequirementsRequirements 2 -3 years of desktop support experience Understands basic troubleshooting methods Understands basic home/office networking (DSL / Wireless) Understands the installation of common PC peripherals Basic knowledge of how to configure a cell phone, or other hand-held communication devices Will need to occasionally work early mornings and Saturdays, with corresponding time off during the week.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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