Team Coordinator - Home Health

Company: Compassus ( Learn More )

General Information
High School
Not Specified
Not Specified
Job Description

Current Compassus Colleagues: Please apply via Workday.

At Compassus, our mission is to provide hospice care to terminally ill patients and their families with Compassion, Integrity, and Excellence. The Colleagues of Compassus are committed to keeping The Hospice Promise by delivering the highest quality of care, serving the needs of patients and families and spreading the stories of hospice to those whom they come into contact. Our goal is to provide the greatest possible comfort and care for those who experience one of life’s most intimate and challenging moments.Compassus also provides palliative care to improve quality of life for patients and families who may also be seeking aggressive treatment for their serious illness. Compassus palliative care services can offer relief from symptoms and pain and a care plan based on your values and needs.


The Team Coordinator – Home Health is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the 6 Pillars of success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the Program, between the Program and other Company departments, and between the Program and all external stakeholders. The Team Coordinator – Home Health has responsibility for the patient chart, including establishing the chart at admission and the ongoing maintenance of documentation until the patient is discharged and the chart is closed in accordance with Medicare/Medicaid rules and regulations.  The Team Coordinator – Home Health will facilitate the flow of patient information to all members of the IDT in a timely manner. S/he is responsible for applying the rules and regulations of state and federal regulatory agencies and other certified agencies.


  • Supports agency and corporate policies, goals, and objectives.   
  • Promotes a positive working relationship between agency and corporate personnel.
  • Attends and participates in staff meetings, educational programs and community events, as requested.
  • Promotes home health philosophy.
  • Communicates identified needs and potential solutions to supervisor.
  • CareVoyent/EMR and Daily Labor Tool:  
  • Enters referral intake data.
  • Enters newly admitted patient information.
  • Enters colleague time and visit count and mileage on daily labor tool.
  • Enters into CareVoyent/MR the following:
  • Patient visits from documentation attached to Time and Travel Log
  • Updated patient demographic information
  • All patient medications (under the supervision of a registered nurse)
  • Enter all Oasis data into CareVoyent/EMR
  • Performs clerical tasks as follows:

  • Establishes patient chart.
  • Ensures all admission documentation is signed and dated, with attending physician and order to admit.
  • Tracks DME and medical supplies orders, and advises management team of trends.
  • Logs submission of and monitors timely return of physician orders.
  • Verifies accuracy, legibility, and inclusion of all required time log, checking time logs for corresponding clinical visit notes and relevant attachments.                                               
  • Files documents accurately in corresponding patient chart, and thins charts as necessary.
  • Collects and assembles recertification, ROC paperwork, and notifies appropriate providers of patient discharge.
  • Submits requests for medical records and hospital inpatient charts, and processes provider notifications when relevant.
  • Rotates deceased/discharged patient charts from active chart status, and establishes deceased/discharged patient files.
  • Coordinates communication with the members of the IDT.
  • Communicates effectively with members of IDT.
  • Answers incoming telephone calls, takes accurate messages, and transfers calls appropriately.
  • Transfers phone system to secondary system as appropriate.
  • Assists DCS with pre- and post-IDT activities, including agendas, updated plans of care (UPOC’s), etc.
  • Places copies of updated plans of care in patient charts; returns originals to nurse for signature; and re-files signed originals in patient charts.
  • Updates IDT agenda and patient roster.
  • Mails or faxes UPOC’s to attending physician.
  • Performs other duties as assigned
  • KNOWLEDGE AND SKILLS   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages.
  • Ability to read, write, and speak English fluently. Strong written and verbal communications.  Ability to document as required by regulations.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to successfully write reports and business correspondence.
  • Ability to effectively present information and respond to questions from Leaders, Colleagues, patients and family members, and the general public.
  • Ability to define problems, understand and collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in a variety of forms and deal with several abstract and concrete variables.
  • Proficiency in Microsoft Office Suite.
  • Strong organizational and interpersonal skills.
  • Ability to work a flexible schedule, to include some evenings and weekends.
  • Ability to maintain confidentiality of information, such as patient and Company files.
  • Medical terminology preferred
  • Education and/or Experience

    High school diploma or general education degree with two to three years related experience and/or training; or equivalent combination of education and experience

    Other Qualifications

    Effective communications with physicians, nurses, and other healthcare personnel. Experienced in answering telephones and responding to patients or families. High integrity, including maintenance of confidential information such as patient records.

    Certifications, Licenses and Registrations

    None Required

    Other Skills and Abilities

    Ability to work a flexible schedule, to include some evenings and weekends. Reliable transportation.

    PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the colleague is regularly required to sit and talk or hear. The colleague is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The colleague is occasionally required to stand. The colleague must regularly lift and /or move up to 10 pounds.  Specific vision abilities required by this job include close vision.

    WORK ENVIRONMENT The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually quiet.

    Job Requirements