Customer Service Representative

Company: Elwood Staffing ( Learn More )

General Information
High School
Not Specified
Not Specified
Job Description
  • Administrative assistant conferd with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
  • Solicit sales of new or additional services or products
  • Other Administrative duties as assigned
  • Job Requirements
    • High School Diploma or GED
    • Intermediatte Math skills
    • 6 months or more Customer Service based experience
    • Office experience a plus
    • Dependable
    • Team player

    We are an Equal Opportunity Employer and we celebrate diversity at all levels of our organization.