Customer Service Rep II

Company: CORESTAFF Services ( Learn More )

General Information
US-FL-Pensacola
N/A
Not Specified
Full-Time/Part-Time
Not Specified
Not Specified
False
False
Job Description

Customer Service Representative - This is a Monday - Friday availability required from 10:00am – 7:30pm; 4+ month position paying $9.00 - $13.00/ per hour Denpending on Experience

Corestaff Services is seeking 12 contract Customer Service Rep located in Pensacola, FL. You will be responsible for answering and resolving inbound calls from members and providers.

JOB DESCRIPTION

  • Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
  • Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.
  • May schedule field service repair calls. Handles requests for additional company materials.
  • Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.
  • Works on assignments that are routine in nature where limited judgment is required.
  • Normally receives detailed instructions on all work.
  • QUALIFICATIONS

  • Previous customer service experience is required.
  • Prior experience working in a healthcare call center.
  • Ideal candidate will have experience handling a high volume of inbound/outbound calls.
  • Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.

    Job Requirements