Long Distance Dispatcher

Company: Coleman Worldwide Moving ( Learn More )

General Information
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Job Description Coleman Worldwide Moving is seeking a Long Distance Dispatcher (LDD) for our growing Fairburn, GA location. LDD's are responsible for directing a fleet of over-the-road drivers to transport household good shipments in a timely manner, nationwide, using various computer programs, and other communication tools. This position requires an extremely dedicated, and conscientious individual as it entails much responsibility. In return, the successfully hired candidate will be rewarded with a stable, growing company, and advancement opportunities, should they be sought.
Essential Functions:
  • Communicate with Planners in order to plan driver routes
  • Help drivers choose efficient courses to fulfill their routes
  • Coordinate with drivers to find available agents when necessary
  • Communicate with agents to set up incoming shipments and labor as needed
  • Update ETA's in company software, as well as make relevant notes in shipment notes
  • Monitor drivers and ensure that they are following DOT regulations, and stop them if they are in violation of regulations
  • Approve repair expenses and travel expenses for drivers
  • Hire and fire drivers as required by supervisors, and supervise driver actions, ultimately taking responsibility for the driver's actions
  • Communicate with customer and with customer service on driver's schedule, especially regarding arrival times and issue funds to drivers as needed
  • Log driver locations and activities into Eagle system twice daily
  • On rotating schedule, monitor and receive calls and emails via company supplied phone and tablet after hours to approve funding requests and repair issues as needed
  • Other duties as assigned

  • Knowledge, Skills and Abilities:
  • Good telephone skills
  • Knowledge or ability to learn of company software
  • Ability to problem solve in order to maximize driver effectiveness
  • Knowledge of Allied Van Lines rules and regulations
  • Knowledge of DOT and DOD regulations
  • Well-developed interpersonal skills

  • Required Education and Experience:
  • Required: Two years experience in dispatching for a transportation company
  • Preferred: Logistics degree

  • Salary Range: $45,000-$50,000/yr

    Working Conditions:
  • Indoors
  • Office Environment
  • Sitting for long periods of time
  • Normal business hours are in shifts beginning at 6:30am and ending at 6:00pm. Required to work every other Saturday from 7:00am to 1:00pm. Rotating schedule of company phone overnight and on weekends as on-call dispatcher.
  • Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!

    Job Requirements