Linen Utility Supervisor - Housekeeping (Bellagio)
MGM Resorts International
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Supervises employees to ensure they are using proper cleaning procedures.
Trains employees in proper usage of chemicals.
Inspects guest rooms, hallways and back of house areas for cleanliness.
Reports to Executive Housekeeper damages and/or repairs of equipment and machines.
Follows up on any calls for cleaning requests.
Assigns employees to compete special projects.
Completes work orders for repairs and follows up upon completion.
Completes daily schedules for employees.
Conducts random inspections of work assigned to staff.
Inspects supply lockers to ensure par levels are maintained and organized.
Is knowledgeable about all cleaning techniques and equipment usage.
Monitors employee performance and recommends commendations and discipline when necessary.
Ensures the proper use, training, and maintenance of all departmental machinery and equipment.
Assists and verifies employee adherence to the departmental safety protocols.
Perform all other job related duties as requested.
At least 1 year of experience as a Housekeeping supervisor or related position, in a resort atmosphere.
At least 1 year of customer service experience.
At least 1 year of training experience.
Working knowledge of general cleaning supplies and Material Safety Data Sheets (MSDS).
Excellent customer service skills.
Ability to lead and mentor a team.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
Able to effectively communicate in English, in both written and oral forms.
High School diploma or equivalent.
Previous experience working in a similar resort setting.
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