Customer Service Representatives

Company: Atrium Staffing ( Learn More )

General Information
US-PA-Pittsburgh
$15.00 /Hour
High School
Full-Time
At least 1 year(s)
Not Specified
False
False
Job Description Our client is currently seeking several Customer Service Representatives.

Position Overview: This position will be responsible for providing customer support with health and welfare plans via phone and email communication. Individuals will act in a consultative manner to build rapport and respond to customers in a respectful, accurate, and timely manner.

Salary/Hourly Rate: $15.00 per hour


Responsibilities:
  • Perform customer service support by responding to inquires received via phone and electronic communication
  • Research participant questions and answer in a timely manner
  • Provide support and assist customers in handling any technical issues
  • Ensure that appropriate changes were made to resolve customers' problem
  • Follow company's guidelines and procedures when speaking with customers
  • Handle any other duties that are assigned
  • Qualifications:
  • 1-2+ years of customer service experience
  • Must be able to work a flexible schedule and be available from 8:00 AM-7:00 PM, Monday- Friday
  • Must pass a screening process which includes three computerized tests
  • Analytical and multi-tasking skills
  • Working knowledge of the health industry and benefits is a plus
  • Strong attention to detail
  • Adaptable to changing situations

  • Education Requirements: Bachelor's degree is preferred, an Associate's degree or High School diploma will be considered

    Job RequirementsQualifications:
    •1-2+ years of customer service experience
    •Must be able to work a flexible schedule and be available from 8:00 AM-7:00 PM, Monday- Friday
    •Must pass a screening process which includes three computerized tests
    •Analytical and multi-tasking skills
    •Working knowledge of the health industry and benefits is a plus
    •Strong attention to detail
    •Adaptable to changing situations

    Education Requirements: Bachelor's degree is preferred, an Associate's degree or High School diploma will be considered