Business Operations Analyst

Company: ResCare ( Learn More )

General Information
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Job Description


Title: Business Operations Analyst

Job Category: Corporate Services

Line of Business: Resource Center Services

About ResCare

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Business Operations Analyst.

Are you passionate about helping others? Don’t miss this opportunity to find career success and fulfillment while you help people reach their highest level of independence! Apply today! ResCare. Where Care Meets Career.

Business Operations Analyst Responsibilities

Business Operations Analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will then action the data by monitoring performance and delivering quality control plans to identify improvements.

Essential Job Responsibilities:

  • Work closely with functional areas to understand business flow and key drivers and drives the analysis and visualization of key metrics 
  • Identify and research, through P&L review, monthly and quarterly variances to budget, forecast, and last year proactively identifying opportunities for improvement and accuracy
  • Provides financial/KPI reporting, analytics and performance insights on operations
  • Provide analytical support in the development of forecast and targets for operations
  • Create monthly, quarterly and annual plans and forecasts
  • Regularly reviews financial operating results and plans with respective business segment, identifying key trends, variances, and areas of improved performance
  • Identify opportunities to automate and improve reporting process
  • Supports the preparation of materials for Management, Executive and Board of Director Presentations
  • Supports the business month end performance evaluation process
  • Build key actions for operational leaders to execute based on the data trends and opportunities
  • Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
  • Work with management to prioritize business and information needs
  • Locate and define new process improvement opportunities
  • Specific Requirements

    Education, Experience and Certification

  • Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics, Accounting, Finance or related field
  • Experience working for a large auditing firm preferred
  • Proven working experience as a data analyst or business data analyst
  • Essbase and Oracle experience a plus
  • CPA preferred
  • Knowledge, Skills and Abilities

  • Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks) preferred
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Adept at queries, report writing and presenting findings preferred
  • Additional Information


    In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities you may also be offered:

  • Competitive pay based on experience
  • Medical, Dental, Vision Benefits
  • Suite of voluntary insurance options
  • 401(k)
  • Paid Time Off
  • Holidays
  • Performance incentives
  • Company Discount Purchasing Program
  • Cell phone Service
  • Ford and Chrysler Automobiles
  • Furniture
  • Appliances
  • Staples discounts
  • Employee Assistance Program
  • Legal Assistance Program
  • Tuition Reimbursement
  • Don't miss this opportunity to find career success and fulfillment while you assist people to reach their highest level of independence. 

    ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

    9901 Linn Station Road , Louisville, KY 40223-3808 USA 

    Job Requirements