At Ashley HomeStore, we are looking for people who care about the quality products and services they represent, their customers, and their co-workers. We are seeking women and men who are self-motivated, energized, customer service and sales focused. If you are passionate, relentless, professional, and a 'people-person,' we want to talk with you!
In this pivotal, critical customer touch retail sales position, you will be assisting in leading a dynamic sales. We are devoted to helping individuals and families create something fresh and new in their homes: not just selecting furniture, but helping them design their living space.
Summary of Responsibilities:
*Champions our Mission, Values and Customer Beliefs
* Work with our Sales Associates oncreating, communicating, and executing on the Selling System
*Ensures excellent customer service experience
*Ability to effectively recruit and train a strong staff
*Mentors and coaches store associates
*Assists with executing the staffing plan
*Addresses problems or issues in store under-performance
*Monitors sales associate performance based on established goals
*Implements process and policy standards across store
* Assists in supervising the showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
*Assist General Manager with opening/closing the store & all management tasks - including hiring, terminations, store operations, store appearance, etc
*Advise Guest Service Representative team on questions/issues relating to sales entry, inquiry, resolution