Sales Manager

Company: Ashley Furniture HomeStore - Ish Moore ( Learn More )

General Information
High School
Not Specified
Not Specified
Job Description

At Ashley HomeStore, we are looking for people who care about the quality products and services they represent, their customers, and their co-workers. We are seeking women and men who are self-motivated, energized, customer service and sales focused. If you are passionate, relentless, professional, and a 'people-person,' we want to talk with you!

In this pivotal, critical customer touch retail sales position, you will be assisting in leading a dynamic sales. We are devoted to helping individuals and families create something fresh and new in their homes: not just selecting furniture, but helping them design their living space.

Summary of Responsibilities:

*Champions our Mission, Values and Customer Beliefs

* Work with our Sales Associates oncreating, communicating, and executing on the Selling System

*Ensures excellent customer service experience

*Ability to effectively recruit and train a strong staff

*Mentors and coaches store associates

*Assists with executing the staffing plan

*Addresses problems or issues in store under-performance

*Monitors sales associate performance based on established goals

*Implements process and policy standards across store

* Assists in supervising the showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging

*Assist General Manager with opening/closing the store & all management tasks - including hiring, terminations, store operations, store appearance, etc

*Advise Guest Service Representative team on questions/issues relating to sales entry, inquiry, resolution

Experience and Skills:

  • Experience in 'high customer expectation' work, such as serving in food and beverage, hotels or hospitality can be helpful but is not required
  • Entrepreneurial and team oriented
  • Able to coach and help directed Sales Associates
  • High energy 'people person', relentless in pleasing the customer
  • Professional, driven, positive, resilient, and achievement-focused
  • Detailed, strong follow up and follow through: excellent time-management
  • Strong interpersonal and communication skills: a great listener
  • Basic computer knowledge is required
  • Enjoys and can work some evenings and all weekends as part of a flexible and accommodating full- time 40 hour per week work schedule
  • High school diploma is required
  • Job Requirements