Assistant Client Services Specialist – Surety

Company: Willis Towers Watson ( Learn More )

General Information
Not Specified
0 to 2 year(s)
Not Specified
Job Description Job Title: Assistant Client Services Specialist – Surety
Location: Hartford, CT

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees in more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson.  

The Business

Corporate risk and broking
Our sophisticated approach to risk helps clients free up capital.  We work in close concert with investors, reinsurers, and insurers to manage the equation between risk and return. Blending advanced analytics with deep institutional knowledge, we reveal new opportunities to maximize performance. 

The Role
  • The Assistant Client Services Specialist position is responsible for issuing Surety bonds as well as perform associated activities based on the specific instructions of the Client and / or Client Manager as communicated via a bond request form.
  • Ability to understand and interpret the information presented in a bond request form.
  • Ability to quickly and accurately enter data from a bond request form into the bond issuing system.
  • Issue bonds as well as process cancellations, riders and closed bonds
  • Assist with resolution of client/carrier accounting issues
  • Prepare and submit billing.
  • Report bonds to carriers and associated filing activities.
  • Prepare written correspondence, reports and analysis as needed for management
  • Communicate effectively with client, client managers and  other team members
  • Conduct internal and external meetings
  • Maintain client confidentiality
  • Strong attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to work independently and in a team setting.
  • Strong customer service, presentation and organizational skills.
  • Working knowledge of Microsoft office including Excel, Word, and Outlook. 
  • 0-2+ years insurance industry experience related to servicing accounts is a plus.
  • Experience working with Surety, including in an insurance brokerage environment a plus.
  • Experience working with Epic and Sure Path a plus. 
  • Must be able to obtain a Property and Casualty Insurance License within the first 60 days of employment. 
    What can we offer you?
    Competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k and an employee stock purchase plan as well as many other options to full time employees.

    Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

    We are committed to equal employment opportunities at Willis Towers Watson.

    Job Requirements