Refund Specialist (FT, 40 hours, M-F)

Company: Bio Reference Laboratories, Inc ( Learn More )

General Information
US-NJ-Elmwood Park
Not Specified
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Job Description

We are looking for a Refund Specialist (40 hours per week) in our Elmwood Park, NJ location.

Schedule: Monday-Friday 9am-5:30pm

**Salary is dependent upon experience**

Position Summary:Under the direction and supervision of Billing Manager; the Refund Specialist will process billing refunds with the goal of account accuracy and customer satisfaction with every encounter. A successful Refund Specialist works to facilitate resolution of refunds through attention to detail, problem-solving initiative and a dedication to efficient service for patients and insurance companies.

Key Responsibilities Accurately and effectively research and resolve payment credits and offsets through a transfer of payments and/or initiation of refunds to patients, Medicare/Medicaid government payors and insurance companies.

  • Verify refunds are appropriately requested and completed Refund Request form.
  • Provides written response to insurance companies regarding refund requests.
  • Ensures compliance with applicable laws, HIPPA regulations, and company policies.
  • Contributes to the improvement of billing and cash posting procedures and processes.
  • Perform manual posting of various commercial insurance, Medicare/Medicaid government payors, and patients.
  • Escalates problem accounts to management as required by circumstances.
  • Performs other duties as assigned.
  • Skills / Requirements

  • Experience working in healthcare within an office setting needed
  • Working knowledge of medical billing preferred
  • Working knowledge of ICD10, HCPCs and CPT codes
  • Moderate proficiency with Microsoft Excel needed
  • 2+3 years medical payment posting/billing experience preferred.
  • Ability to exercise discretion on sensitive and confidential matters.
  • Demonstrated ability to communicate effectively on the phone, in writing, and via email. Demonstrated computer skills with data entry software.
  • Ability to apply mathematical concepts and calculations.
  • Ability to adapt to a fast-paced environment and learn and retain new or evolving information and procedures.
  • Ability to work in a team environment.
  • High School diploma or GED equivalent.

    BioReference Laboratories is an Equal Opportunity Employer.

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
    Job Requirements