Customer Service Representative / CSR

Company: Medix ( Learn More )

General Information
US-AZ-Chandler
$14.00 - $15.00 /Hour
High School
Full-Time
Not Specified
Not Specified
False
False
Job Description Customer Service Representatives - are you ready to give your career a boost by bringing your talents and expertise to some of the nation's top companies? Medix is hiring Customer Service Representatives in Chandler, AZ.

Customer Service Representative /Call Center/ CSR/ Customer Service / Pharmacy
Job Responsibilities

As a Customer Service Representative, you will be responsible for answering, researching, and resolving customer questions, inquiries, requests, and problems in a fast-paced, healthcare call center environment.

Additional responsibilities of the Customer Service Representative include:

  • This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
  • Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
  • Opportunity to receive on the job training to become a pharmacy technician!
  • Pay $14 an hour
  • Must be able to work an 8 hour shift in between 6am - 6pm M-Saturday for a 40 hour work week
  • Customer Service Representative /Call Center/ CSR/ Customer Service / Pharmacy
    Requirements:

    Successful candidates for the Customer Service Representative role must have customer service experience in a call center.

    Additional requirements of the Customer Service Representative include:

  • High school diploma or GED
  • 1 year of experience in a call center
  • Customer Service Representative /Call Center/ CSR/ Customer Service / Pharmacy


    Benefits

    As a Medix contractor, you can choose to enroll in our benefits program and enjoy:

  • Supplemental medical coverage
  • Prescription program
  • Dental coverage
  • Vision coverage
  • Term life Insurance plan
  • Weekly Pay

  • Customer Service Representative /Call Center/ CSR/ Customer Service / Pharmacy
    Medix - Anticipating Needs. Exceeding Expectations.

    Apply now!

    Job Requirements